FAQ – General & Skin Care
- Are your products suitable for all skin types?
- Are your products suitable for everyone?
- Are your products comedogenic?
- How long do your products keep?
- What do I do if the products cause a reaction?
Are your products suitable for all skin types?The products of our COCO line are ideal to regenererate normal to dry skins. The rich formulas provide dry skin with what it needs: replenishing ingredients that stop the water loss of the skin and keep it perfectly moisturized and soft. Also, the COCO cleansing products purify and detoxify the skin in a very gentle way.
Are your products suitable for everyone?Our products are 100% safe! They are free from irritating, questionable or comedogenic ingredients. They contain ingredients from natural sources and have been tested and approved for their compliance to EU standards. In addition, all of our products have been dermatologically tested on normal skin at an independent German test institute, where they were rated “excellent”. Please note that the foundation of our product development is healthy skin. If you have skin allergies or are prone to acne or suffer from some other dermatological condition, please take the time to carefully check the respective product ingredients before use. You will find all the relevant information on the product packaging, as well as on the product pages of our website. If in doubt, please consult your dermatologist. If you wish to use our products on a baby or toddler, please seek the advice of a pediatrician prior to use. If you are pregnant, we recommend that you check with your gynaecologist before using any of our products.
Are your products comedogenic?Some skin types are more prone to breakouts or acne than others. In this case, you should avoid comedogenic cosmetic products. FIY: comedogenic products contain ingredients that clog the skin’s pores. Our products do not contain ingredients like algae extract, paraffinum liquidum or silicones, which are suspected of causing breakouts. Some of the products in our COCO line do contain coconut oil, which has recently been classified as potentially comedogenic. If your skin is prone to breakouts, please read the products’ ingredients on our website prior to use to check for any potentially comedogenic components.
How long do your products keep?Unopened products have a shelf-life of 30 months. Most of our products will keep for six months once they have been opened. You will find the PAO symbol on the packaging of all our products. This shows how long you can use the product once it’s been opened.
Do you use alcohol in your products?We do not use dried ethanol (INCI = alcohol, alcohol denat.) in our products. In case you are wondering why isopropyl alcohol nevertheless appears in our cleansing product COCO FRESH – here is the answer: it is a component of other ingredients, and therefore impossible to avoid altogether. However, because the isopropyl alcohol content is very low and the cleansing foam is rinsed off after application, we don’t see it as a potential stress factor for the skin. In the ingredients lists, you will find additional INCI references containing the word “alcohol”. These mainly refer to skin-friendly fatty alcohols (e.g. INCI cetearyl alcohol etc.), which are widely used in cosmetic products.
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